OUR SERVICES

Katungul Services

Katungul Aboriginal Corporation Regional Health and Community Services is proud to provide culturally appropriate health care to Indigenous and Torres Strait Islander communities on the Far South Coast of NSW. We believe that our community deserve medical, dental and other health services that are culturally appropriate.

MEDICAL CLINIC

BULK BILLIN G

The Katungul medical clinic is a bulk billing service that has a non-discrimination policy. Both Indigenous and non-Indigenous community members can receive treatment by making an appointment or simply walking in.

TREATMENTS AND SERVICES

Our clinics are located at Bega, Narooma and Batemans Bay and offer a range of services and treatments. These include:

GP/Medical Centre
Allied Health and/or visiting Specialist Services
Dental Services
Mental Health Services
Chronic Disease
Eye & Ear Health
Women’s & Men’s Health
Drug & Alcohol
Patient Transport
Social & Emotional Health Programs

OUTREACH CLINIC

Katungul Aboriginal Corporation Regional Health and Community Services holds an outreach clinic at Wallaga Lake every Tuesday. Doctor Lisa Hyde, nurses and Aboriginal health workers travel from Narooma to provide general health services.

On days the GP is unavailable, Aboriginal Health Workers are on hand to perform general observations, blood pressure checks and sugar level tests. They also offer assistance and support as needed.

Drop in, to make an appointment.

Click here to download the patient brochure with details on services and programs.

See the results of our patient survey

Katungul Service Catalogue 2022 - 2023

GP HOURS

GP Hours for our clinics
Monday - Friday

9am - 5pm

BATEMANS BAY
1-3 Old Princes Highway, Batemans Bay NSW 2536
Phone: (02) 4488 4050

NAROOMA:
26 Princes Highway, Narooma
NSW 2546
Phone: (02) 4476 2155

BEGA:
25 Bega Street, Bega
NSW 2550
Phone: (02) 6492 0532

CHRONIC DISEASE SOLUTION

COMMON CHRONIC DISEASES EXPERIENCED IN INDIGENOUS COMMUNITIES

Diabetes
Renal failure
Asthma
Coronary heart disease
Social and emotional well-being matters

Katungul medical services will assist in developing team care arrangements and GP management plans. Aboriginal Health Workers will do house visits as required to offer management and support.

GET IN TOUCH

If you or someone you know needs help preventing or managing chronic disease, please call our office or visit one of our clinics.

DENTAL CLINIC

TREATMENTS & SERVICES

The Katungul dental clinic is available at both Narooma and Bega clinics for Indigenous patients. Katungul Aboriginal Corporation Regional Health and Community Services offers state-of-the-art dental services delivered by a permanent dentist and dental nurse.

SERVICES PROVIDED INCLUDE THE FOLLOWING:

Examinations & diagnosis
X-rays (small)
Oral hygiene instructions
Preventative treatment including scale & cleans, polishes, fissure sealants and fluoride application
Teeth extractions
Management of soft tissue pathology
Root canal treatment (anterior teeth and premolars only)
Restorations direct (white fillings only)

Katungul currently DO NOT offer the following dental services:

Root canal treatment for molars
Dentures or denture repairs
Crowns
Implants
Cosmetic procedures including veneers and teeth whitening/bleaching
Orthodontic treatment
Endodontic surgeries including root resections, apicemtomy etc.
Surgical periodontal treatment

Patients must meet the following criteria to be eligible to received dental treatment from Katungul:

Identify as an Aboriginal and/or Torres Strait Islander person.
Be eligible for a 715 Aboriginal and Torres Strait Islander Peoples Health Assessment.
Have an up to date Health Check 715 and be an active patient of Katungul.
For dental treatment and support, please contact your Katungul dental clinic.

EYE HEALTH AT KATUNGUL

REGULAR VISION TESTS

The Katungul Eye Health program involves vision testing and diabetes checks performed by a Sydney-based eye specialist.

Tests are conducted every two months at the Bega, Narooma and Batemans Bay clinics. Outreach programs are also available at Moruya, Eden and the Wallaga Community Outreach Centre.

Eye checks, frames and basic lenses are all bulk-billed and are accessible to Indigenous people free of charge.
Tests and frames are free, lenses B/B if you hold a concession card and subsidized if no concession card is available.

For further treatment, patients are referred to Dr Larkin in Batemans Bay.

GET IN TOUCH

To book an eye test or learn more about eye health, contact your Katungul clinic.

SOCIAL HEALTH PROGRAMS

SOCIAL AND EMOTIONAL WELLBEING

Katungul Aboriginal Corporation Regional Health and Community Services offers several services targeting the social and emotional well-being of Indigenous people and their communities. All programs are PMC funded.

A range of counselling services are available, including the following:

Koori connections- all sites -Monday to Friday
Strong Families, strong communities - Batemans Bay (concentrating on youth)
AOD- all sites -Monday-Friday
WDO - Work Development Orders- all sites , administered from Batemans Bay
General counselling
Social work (assistance with Centrelink and housing)
Probation and parole counselling
Depression, anxiety and post-traumatic stress
Substance misuse
Domestic violence
Panic disorders
Referrals to detox for drug and alcohol misuse

COUNSELLING OR REFERRAL TO:

Support & Advocacy
Housing
Drugs & Alcohol
Liaison
Case Management
Basic Social Work
Gender-Specific Programs

GET IN TOUCH

If you require support and/or assistance with this service please contact Katungul Aboriginal Corporation Regional Health and Community Services on one of the following numbers below.

Tackling Indigenous Smoking and Vaping

Smoking is the leading preventable cause of death for Aboriginal and Torres Strait Islander people. Quitting is tough, but combining behavioral support with medication gives the best chance to succeed.

The rise in e-cigarette use among teens is worrying with risks of addiction, heart and lung issues and a possible gateway to smoking. We are here to help you quit smoking or vaping through our Tackling Indigenous Smoking Program. To receive support or for more information, please call 1800 804 201 or send an email to annk@katungul.org.au

WOMEN’S HEALTH AT KATUNGUL

Katungul Aboriginal Corporation Regional Health and Community Services offers woman-to-woman treatment to ensure the comfort and ease of patients receiving women’s health treatment. Women’s health services available at Katungul Aboriginal Corporation Regional Health and Community Services are:

Pap smear cervical clinic
Sexual health screens
Breast screening
Domestic violence (debrief and referral)
Sexual assault (debrief and referral)

Katungul Aboriginal Corporation Regional Health and Community Services educates women on issues such as smoking and pregnancy, alcohol and pregnancy, contraception, safe sex and STIs.

GET IN TOUCH

For medical treatment and support, please contact your Katungul medical clinic.

OTITIS MEDIA (GLUE EAR)

Otitis Media, also known as glue ear, is an acute or chronic middle ear infection that, if left untreated, can result in permanent hearing loss. Children from six to eighteen months may experience OM, with the infection common up until the age of four.

Katungul Aboriginal Corporation Regional Health and Community Services, in association with the Southern NSW Local Health District (SNSWLHD), has developed a program to combat otitis media through prevention, early detection and treatment. Screening for OM is held in schools from Ulladulla to Eden three times a year. The program also provides education for families and teachers.

This program has led to the establishment of the Ears, Nose and Throat (ENT) outreach clinic at Goulburn, Batemans Bay, Bega and Moruya, which is regularly attended by an ENT specialist from Westmead Children’s Hospital. Children with chronic OM are immediately transferred to the ENT clinic for further treatment.

LEARN MORE

For treatment and advice, visit our Narooma clinic.

For more information on prevention, signs and symptoms, visit the ‘Care for Kids’ Ears’ website.

ADMINISTRATION SERVICES

The administration services of Katungul Aboriginal Corporation Regional Health and Community Services are the backbone of the organisation. Without administrative staff, the day-to-day functioning and funding Katungul Aboriginal Corporation Regional Health and Community Services receives would cease to exist.

THE ADMINISTRATIVE STAFF IS RESPONSIBLE FOR THE SMOOTH RUNNING OF KATUNGUL’S SERVICES. THEY LOOK AFTER:

Medical scanning and filing
Dental scanning and filing
Data entry
Phone calls and booking appointments
Booking transport for patients in the community
Supporting clients wherever possible
Liaising with Doctors, Nurses, Dentists, Aboriginal Health Workers and external Health Professionals

The Medicare manager is an integral member of the administrative team. It is their responsibility to take care of the billing, processing and receipting processes that enable Katungul Aboriginal Corporation Regional Health and Community Services to offer a bulk billing service - free of charge.

The administrative staff also works on drafting and submitting funding applications. When granted, these funds enable Katungul Aboriginal Corporation Regional Health and Community Services to provide the high quality, culturally specific treatment to which the community has become accustomed.

KOORI CONNECTIONS

Koori Connections is an Australian Government program funded by PMC designed to help close the gap between Aboriginal and Torres Strait Islander and non-Indigenous Australians.

Koori Connections provides Indigenous clients with information and supported referrals to a range of local Indigenous and other community services and programs. Koori Connections aims to provide Indigenous clients with lasting improvements in their social, health and financial wellbeing.

Koori Connections operates through a network of state-based, not-for-profit service providers in urban and regional areas across Australia to provide the following:

Lasting social, health and financial improvements through supported referrals and advocacy.
Information and referrals to community services and programs across a range of Indigenous and other services and programs, such as legal, health, employment and housing.
Help and opportunities for clients to develop skills to help themselves.
Services include WDO, Deadly Choices, School Holiday Programs and many more.

WHERE TO FIND OUR SERVICES

Outreach services are available at the following locations with access to computers, internet, photocopying, phones and fax machine:

Bega, Narooma, Batemans Bay- Monday to Friday 9am to 5pm

PATIENT TRANSPORT AT KATUNGUL

Katungul Aboriginal Corporation Regional Health and Community Services understands that it can be difficult for clients to travel to our Bega, Narooma and Batemans Bay based clinics. In this instance, transport is available for clients who:

Are Indigenous & are a regular Katungul Client (3 visits in a 12 month period)
Are referred by Katungul services
Have no access to a vehicle
Are not on work cover

TRANSPORT VEHICLES

Transport vehicles have baby seats, capsules and boosters available for family transport.

Transport is available on appointment from 9am-5pm, Monday to Friday. Contact your Katungul clinic to make a booking.

REACH OUT TO KATUNGUL

If you or a family member is in need of medical or social/emotional services but are having a hard time asking for help, please fill out the form on this page and reach out to Katungul Aboriginal Corporation Regional Health and Community Services. One of our friendly, professional staff will respond to your message, respecting your privacy and confidentiality. We know it can be hard asking for help, but please do so for the sake of yourself and loved ones.

FOR URGENT MATTERS, PLEASE CALL THE CLINIC DURING BUSINESS HOURS OR THE GP HELPLINE AFTER HOURS.

Clinic: 1800 804 201

GP Helpline: 1800 022 222

Email Enquiries

DRUG & ALCOHOL

The Drug & Alcohol team are a team of seven community support workers with a focus on clients with substance dependence issues and support for effected families.

Some of the services offered are group counselling, one on one counselling, support in recovery, transport to rehab & detox and family support.

KATUNGUL LOCATIONS

Katungul Aboriginal Corporation Regional Health and Community Services currently has three clinics that offer medical, dental and specialist services; one in Narooma, Bega and Batemans Bay. Outreach programs and specialist programs are still in place to aid the Koori people.